Personalized Services

One-on-One employment assistance for job seekers

Personalized Services at CareerLink® are for those job seekers who want one-on-one assistance. Personalized services include the development of an individualized employment plan (IEP) with a Career Navigator. The Career Navigator will walk side by side with you during your program enrollment.

Personalized Service Benefits

(As applicable)

  • Access to intensive job search instruction through our Career Connections program
  • Special workshops only available to those enrolled in Personalized Services
  • Supportive services such as assistance with transportation or specialized work gear
  • On-the-job training opportunities
  • Online learning through Metrix Learning to close skills gap or secure an industry-recognized credential. Get started by viewing a Welcome Orientation to learn more.
  • Post-secondary training in high-priority, in-demand occupations through accredited institutions

Career Navigation & Job Development

Career Navigation

If you choose to receive Personalized Services through CareerLink®, you have the opportunity to work one-on-one with a Career Navigator. A Career Navigator will contact you to set up an intake appointment where a review of your goals and interests will lead to the development of an individualized plan. Working with a Career Navigator can lead to job search assistance, industry-recognized certifications, and training opportunities (as applicable). The ultimate goal of working with a Career Navigator is to find full-time employment with a sustainable wage.

Job Development Services

The Job Development Services offered by PA CareerLink® Lancaster of County provide job seekers with the opportunity to work one-on-one with a Business Service Representative who will assist individuals throughout the job search process. Job Development Services include personalized job leads based on each person’s unique background, job search tips, interview techniques, and career development strategies and resources designed to aid each person with navigating their professional journey towards finding self-sustaining and fulfilling employment.

Skills Training

Metrix Learning

Learning online is an effective and convenient way to enhance your skills. With Metrix Learning, you will have access to self-paced, expert approved training for 180 days! Metrix Learning allows you to manage your own online training program. Over 4,500 courses are provided by Skillsoft, the training provider for more than half the Fortune 500 companies. Pass your courses with 80% or higher to earn a certificate of completion displaying your name, the course title, and the Skillsoft logo. You can download and print certificates to bring on interviews to show employers you have the skills they’re looking for! Access is available free through our SkillUp Lancaster initiative. Get started by viewing a Welcome Orientation and self-registering at SkillUpAmerica. Additional Metrix licenses specializing in the Medical or Manufacturing fields are available through your Career Navigator upon request.

Individual Training Accounts

If you are in need of marketable skills to obtain self-sufficient employment, PA CareerLink® can assist by funding up to $10,000 towards an approved training in a high-priority, in-demand occupation at an accredited institution. Training ranges from single day classes to Associate Degrees. To view eligible training, visit PA CareerLink

Career Connections & Networking

Career Connections

The Career Connections Program and the Job Search Center is a personalized service introducing customers to an effective job searching model that energizes their efforts. Service highlights include a 4-day intensive training workshop, access to a recruiter, continued job search planning and the opportunity to attend networking sessions. Guided exercises help to uncover or rediscover marketable talents and class topics include networking, interview techniques, follow-up tactics and salary negotiation tips. Empowered with the tools to conduct a successful job search, customers continue to use support services until they secure employment.


The weekly Networking Workshops hosted by the PA CareerLink® of Lancaster County provide job seekers with an opportunity to share in a sense of community as individuals from all professional backgrounds come together to offer each other assistance and support through the job search process. Each hour-long workshop affords members the chance to practice their elevator speech, share their job leads with others, and develop professional contacts across multiple career fields. All members receive personalized feedback on their elevator speech and are provided with a platform to express their expertise as well as request individualized assistance for their professional needs. Multiple discussion topics centered around job search tips, interview techniques, and career development strategies are the focus of these sessions. Success stories are also shared and celebrated by the group.